Terms of service

Terms of Service

Last Updated:

Welcome to Urban Perfume. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions.

1. General Conditions

  • By using our website, you confirm that you are at least 15 years old or using the site under supervision of a parent/guardian

  • We reserve the right to refuse service to anyone for any reason at any time

  • Prices and product availability are subject to change without notice

2. Products & Services

  • All products listed on Urban Perfume are subject to availability

  • We make every effort to display product images and descriptions accurately, but we do not guarantee exact color or fragrance expectations

  • Perfume fragrance may vary slightly based on individual perception

3. Orders & Payments

  • By placing an order, you agree that all details provided are accurate and complete

  • We reserve the right to cancel or refuse any order due to:

    • Suspicious or fraudulent activity

    • Incorrect pricing or stock issues

  • Payments must be completed before order processing (except COD if available)

4. Shipping & Delivery

  • Delivery timelines are estimates and may vary due to external factors

  • Urban Perfume is not responsible for delays caused by courier partners

  • Risk of loss transfers to the customer upon delivery

5. Returns & Refunds

  • Returns and refunds are subject to our Refund Policy

  • No return will be accepted for opened or used perfume products

  • Customers must follow the return process as mentioned on our website

6. Intellectual Property

  • All content on this website (logo, text, images, design) is the property of Urban Perfume

  • You may not copy, reproduce, or use any content without written permission

7. User Conduct

You agree not to:

  • Use the website for any illegal or unauthorized purpose

  • Transmit any harmful code or viruses

  • Violate any applicable laws or regulations

8. Limitation of Liability

  • Urban Perfume shall not be liable for any indirect, incidental, or consequential damages

  • We do not guarantee that the website will be error-free or uninterrupted

9. Privacy

Your use of our website is also governed by our Privacy Policy

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting.

11. Contact Information

For any questions about these Terms, please contact us:

📧 Email: urbanenterprise0@gmail.com